Job Description

Reference # : 18-01650Title : Video Conferencing Coordinator
Location : Irving, TX
Position Type : Contract
Experience Level : Start Date / End Date : 12/01/2018 / 02/28/2019
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.


2nd Shift / 4:00 PM ET – 1:00 AM ET

Job description
Intercall Resources

Global Video Conferencing Reservations Technician
The video technician function will be required to support Global Video Conferencing reservations. This involves the following responsibilities:

- Processing of user reservations received via Phone, Email or Marketplace requests.
- Booking of conference rooms and coordination with room reservations and in-room support teams as required.
- Booking of multi-party conference resources on the EMS.
- Report back to Customer Executive Service Multimedia any and all issues.
- Audio/Web account management.


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