Job Description

Reference # : 18-00377Title : Support Engineer
Location : New York, NY
Position Type : Contract
Experience Level : Start Date : 03/05/2018
A front office support team focused on working alongside the business to help address both day to day issues and long term needs across multiple departments in the Asset Management Division of Major Global Bank. Common issues include, but are not limited to, Application issues, Audit investigations, User education and Inquiries, and Infrastructure projects.

We are seeking a Support Engineer to join a team, to work primarily within the Alternatives Investment department. The ideal candidate must be able to utilize strong communication, technical, and analytical skills to work with business users and development teams. The candidate will be providing short term issue resolutions, highlighting system and process deficiencies, proposing and implementing system improvements.

Skills Required:

Candidates should have at least 1-3 years' experience with a financial industry background.
A desire to learn and understand the business on a more detailed level is a must.
High level of analytical thinking
Excellent communication skills and ability to work with key business partners.
Ability to multi-task in a fast paced environment.
Ability to debug code and identify issues; execute small code changes, development, and enhancement tasks.
Ability to work in parallel with development teams
Tech experience:

Experience with Unix/Linux environments
Knowledge of multiple file transfer protocols (SFX, SFTP, FIX).
Experience in infrastructure related tasks (Mongo, server maintenance, BCP's) would be an added bonus.
B.S. in a technical discipline or B.S./B.A. with equivalent working experience.

BA or BS



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