Job Description

Reference # : 21-00439Title : Project Manager - Non-Technical
Location : Getzville, NY
Position Type : Contract
Experience Level : Start Date / End Date : 04/19/2021 / 12/18/2021

Job Purpose
The candidate will be responsible for assisting ISG with the project management of a key risk governance and redesign initiative. This will incorporate tracking deliverables as well as hands on support of policy and procedure review for operational functions, all aimed at establishing a strong control framework within Information Services Group globally.
This is an important role, reflective of the increasing criticality of strong risk and control focus within a large operations organisation such as ISG.

Key Responsibilities:

Risk Governance and Redesign Project Management
• Co-ordinate ISG representation for 6 workstreams as part of a Firm wide project to define, identify and assess manual high-risk processes
• Attend update meetings to understand latest status and cover for ISG workstream representative if needed
• Ensure ISG action items in wider project are being completed on time
• Regular tracking and reporting of the project status
• Assist in preparation of monthly control pack for ISG
Loans and CRMS Process and Control Support
• Work with the Loans and Credit Risk Administration Services (CRMS) operational teams on the review of processes and completion of deliverables for the risk governance and redesign project
• Support CAP Validation – validate corrective actions implemented to mitigate risk, and liaise with appropriate groups to ensure timely closure
• Regular tracking and reporting of the project status

• Projects – involvement in other Risk and Control projects at a regional or global level
• Innovation – develop methods to make the Risk and Control team more efficient and ensure local processes are considered in global initiatives.
• Presentations – presentation of open issues, CAPs, KRIs, R&C projects for regional and global partners/ leaders.
• Relationship Management – Develop strong partnerships within the ISG operations groups, as well as other organizations supporting ISG activities (IA, Compliance, etc.)
• Participate in process improvements and ad-hoc projects as needed


• 3 to 5 years of experience in managing projects or leading large initiatives
• Experience with working with a large, global organization
• Experience of an operations environment and awareness of the related risks and controls
• Reference data knowledge


• Organisational and teamwork skills.
• Possess the ability to work with various levels of management and build and maintain effective working relationships
• Strong influence/negotiation skills.
• Able to interact with Auditors, Compliance and Independent Controls Groups as required.
• Excellent written and verbal communication skills and aptitude in communicating with senior management
• Creative, innovative, dynamic, high energy levels with strong initiative.
• Strong analytical and time management skills, excellent attention to details
• Proficient in MS Office products, particularly Outlook, Excel, and PowerPoint

• Independent and strategic thinker
• Planning and organising.
• Ability to work to tight deadlines as part of a team.
• Can make decision quickly.
• Willing to be involved in all aspects of a task.
• Exhibit good attention to detail while focused on delivery.
• Ability to work on several initiatives concurrently and cope with changes in priorities.


• Bachelor's degree or equivalent
• Further risk related qualifications would be beneficial


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