Job Description

Reference # : 18-01027Title : Project Manager-Expert
Location : Tampa, FL
Position Type : Contract
Experience Level : Start Date / End Date : 11/13/2017 / 11/12/2018
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

SVP Equivalent

This role will play a key program management and governance support function for the Centre in the execution of key priorities as listed below:

Key Responsibilities:
- Act as a Smart Automation Catalyst – partnering with Businesses and Global Functions to identify opportunities to apply Robotics and build a book of work in line with business priorities and the objectives of the Services Strategy: 2020. In addition to being able to work with and influence senior management, this will require an understanding of which technologies are best suited to different use-cases and to translate those into business cases with a clear ROI.
- Lead the build-out of key supporting components such as:
o Optimize and refine the playbook for each emerging technology to ensure the fastest delivery possible (from use-case identification through to full implementation)
o In partnership with Technology, setup and maintain a knowledge sharing library for both (a) information about how to implement Robotics and (b) re-usable Bot code
o Lead the build-out of the Robotics Training Strategy (including the articulation of different audience segments, training needs, and content for each group)
o Work with partners across Major Global Bank to identify and resolve barriers to seamless execution
o Support the development of a Standardized Business Case tool
o Support the development and execution of the vendor engagement strategy
o Support the design and build-out of 'Robotic workforce management tools' to ensure visibility and control of Robot performance
o Industrialize a firm-wide Change Management approach to create a strong controls ecosystem around Robotic deployment
o Refine the Services Strategy Business case (in partnership with Finance)

Other Responsibilities:
- Support the development and articulation of program progress, successes and challenges through various presentations, training and forums
Key Cultural Fit:
- You are entrepreneurial, and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground up
- You have a passion for new tech, and are always on the lookout for "what's new”
- You are naturally gifted at thinking of ways to "do things better, faster, smarter”
- You work well in high-pressure situations, and consistently deliver under tight time constraints while delighting your stakeholders
- You can work across boundaries to fill the gaps, and drive accountability for yourself and others

Job Skills/Qualifications:
- Minimum of 10+ years total work experience (ideally with deep experience in financial services)
- 4+ years of project/program management experience related to technology deployment and ideally working with Robotics and other emerging technologies
- Previous experience in supporting the built-out and running of a pipeline of transformation work at an organizational level would be ideal
- Previous experience leading or developing automation solutions for Operations and Services (and particularly with Robotics) will be highly valued
- Strong data analytics capabilities especially cost analysis and internal/external benchmarking
- Ability to work effectively with senior managers and with large teams across countries, functions and businesses
- Understanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functions
- Strong communication skills and the ability to structure logical analysis in presentations
- Excel and PowerPoint skills are key
- An understanding of Major Global Bank's businesses, the major strategic issues and the senior management landscape would be beneficial
Job Skills/Qualifications:
- An undergraduate degree and an MBA (desirable but is not required) from a top tier institution
- PMP or Prince certification is also desirable but is not required
- Lean and/or Six Sigma certification is desirable but is not required
- Previous experience with basic development or EUC configuration would be ideal but training will be provided
- Highly motivated, organized and methodical
- Logical, analytic and rational thinker
- Demonstrated team player
Educational Level:
- Bachelor's degree
Required Travel: Yes, 25% of the time


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