Job Description

Reference # : 21-01496Title : Project Management Lead
Location : New York, NY
Position Type : Contract
Experience Level : Start Date / End Date : 10/18/2021 / 07/17/2022
The transformation projects - project management and strategy associate accomplishes results with various stake holders, team(s) and department(s) on transformational projects through collaborative coordination and project management. Integrates subject matter and industry expertise within a defined area. S/he will also be responsible for delivering best-in-class client experience and being a member of the core business team, this individual will need to coordinate and drive initiatives with support from various functions, e.g. digital, technology, sales, marketing, CX, analytics, legal, risk/compliance, finance. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term resource planning. Is a self-starter and is passionate about owning end to end processes.


• Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with Citi project management governance.
• Manages projects whilst overseeing the total project list and in particular the key critical projects
• Resolves complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
• Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
• May supervise day-to-day work of junior level employees but will not typically have formal management role.
• Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
• Ensures resources are assigned to project & monitor commitment.
• Ensures change control is executed throughout project.
• Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
• Tracks actual project costs, identify variances, and reforecast project costs as needed.
• Measures project management performance against standards.
• Ensures appropriate project staffing levels.
• Establishes project communication needs and create project communication plan.
• Creates the project risk management plan.
• Partners with cross function peers to create, administer, track, and eventually close project contracts.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Major Global Bankgroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• 5-10 years of experience in project management, primarily in financial services
• 5-10 years of business strategy and transformational projects experience
• Strong analytical, and presentation skills
• Ability to synthesize problems and ideate on solutions
• Familiar with CRM, Sales Force, JIRA, and Agile methodologies

• Experience in Digital Transformation or Customer Experience and/or customer journey mapping related engagement highly desired
• Demonstrates capacity to work in fast paced environments.
• Use of Project Management tools preferred.

• Bachelor’s/University degree, Master’s degree preferred

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