Job Description

Reference # : 21-00535Title : Program Manager/Compliance/Regulatory IT Projects
Location : Jersey City, NJ
Position Type : Right to Hire
Experience Level : Start Date / End Date : 05/17/2021 / 05/16/2022
This role will be part of the ops & tech Transformation community, which is newly established and will be responsible for providing oversight, standards and central reporting for Major Global Bank's at-risk regulatory and cross-company remediation programs.

The Transformation Program Manager/Compliance Specialization will be responsible for understanding the end to end plan for Compliance Transformation, determining impacts to the Business and Operations & Technology. This role will oversee many Tech and Data projects identified across several distinct sub work streams and manage the organization of the plan, capturing the work in flight, defining the new work, and identifying the interdependencies with other work streams. In addition, this role will be responsible for providing transparency to senior Major Global Bank stakeholders and regulators. This role will be an influencer role, and much of the responsibility will be on communicating and ensuring that key members of are staffed and funded to achieve their delivery as part of the overall program.

Key Responsibilities:
Dedicated senior technology professional dedicated to Transformation
Owns end-to-end technology plan (milestones and deliverables along with timing, resourcing) in support of Consent order execution across various Program Groups
Acting as liaison between Technology and CAO Transformation Office
o Consistent communication at the senior-most levels
o Resourcing and resource constraint resolution (in support of Consent order execution against BAU or other programs)
o Prioritization of Consent order tech demands vs existing tech initiatives (where there are conflicts) and work with Tech to resolve such conflicts
o Resolve other tech issues as needed (e.g. collision between Program groups, appropriate tech solutioning)
o Financial and budget implications
Bring together the overall plan across all of the Transformation pillars
--Support implementation of common PMO standards, formats, reporting and closure process for the large regulatory transformation programs
--Develop and maintain strong working relationships with all Leads, key Major Global Bank stakeholders and regulators
Defining scope, target state, and success criteria
  • Ensure all programs have conducted comprehensive analysis of regulatory feedback and expectations, peer practices, underlying issues and their root causes, and review and challenge the comprehensiveness and quality of the conclusions from the analysis
  • Provide review and challenge of each program's defined scope, target state, and success criteria to ensure it fully addresses the letter and the spirit of the regulatory feedback, broader supervisory expectations and underlying issues and root causes, and is embedded in a broader strategic vision
  • Look across programs and initiatives to identify related and interdependent elements and provide recommendations, where needed, for combining programs and initiatives to achieve greater remediation effectiveness and efficiency
  • Escalate any issues on program structure and scope, as needed.
  • Defining program structure and accountability
  • Provide review and challenge of remediation plans for each program, including definition and timing of work streams, deliverables and other milestones against commitments, dependencies and staffing
  • Continuously ensure that programs have clearly identified roles and responsibilities and have appropriately identified, and are engaging, all relevant stakeholders with appropriate accountability
  • Escalate any concerns related to program structure and/or insufficient accountability, as needed.
  • Identifying critical interdependencies among programs
  • Identify and address related scope across programs, other initiatives, and existing frameworks to ensure end-to-end remediation and compliance across Major Global Bank
  • Identify, size, and address, where necessary, critical delivery interdependencies within, and across, significant programs
  • Track milestone dependencies across programs and escalate and address milestone delays, as needed
  • Escalate interdependencies that may put programs at risk, as needed.
  • Overseeing and accelerating execution
  • Provide "credible challenge” for all aspects of the PMO process, including: RAG ratings, KPI's, status updates, adherence to dates and deliverables, and quality of deliverables
  • Identify and address program resource constraints (e.g., program management, SME's, technology) in collaboration with Program Leads and provide staffing support for major initiatives to augment embedded staff, as needed
  • Escalate significant remediation issues in a timely manner and take direct control of challenged or At-Risk programs by deploying central acceleration teams to accelerate execution, if and as needed
  • Produce timely and consistent PMO status reporting that can be used to update management, the Board and regulators
  • Provide periodic updates to respective Regulatory Engagement Leads on status of critical remediation programs of interest to Major Global Bank's regulators
  • Ensuring closure and change management
  • Perform end-to-end review and challenge of program deliverables to confirm quality and adequacy of deliverables against program target state and regulatory commitments and expectations
  • Coordinate with Internal Audit on internal closure process for the program
  • Ensure sustainability of programs through appropriate capability building and implementation of best practice change management
--Substantial broad experience in transformation roles including significant experience managing large complex cross-company transformation programs
--Specific subject matter expertise regarding transformation and program management disciplines and a strong business understanding of the products and services Major Global Bank offers
--General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
--Track record of successfully overseeing complex large-scale transformation programs ideally including regulatory remediation programs at peer institutions
--Track record of managing senior internal relationships and demonstrated experience in leading sustained change and change management efforts
--Well-developed listening skills and a strong ability to engage at the executive management level
--Articulate and effective communicator, both orally and in writing
--Strong interpersonal skills, with evidence of working in collaboration across large, complex organizations, including effective influencing skills, a proactive and 'no surprises' approach in communicating issues/requests
--Strong leadership skills with a proven track record in driving positive and sustained change


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