Job Description

Reference # : 18-00393Title : PMO Manager
Location : Jacksonville, FL
Position Type : Contract
Experience Level : Start Date / End Date : 03/01/2018 / 03/01/2019
Job Description:

Responsible for all PMO related activities in support of the Investment Global Bank Core Operations initiative.

Duties and responsibilities to include:

- Finalization of program scope, FTE plan, and timeline

- Mobilization for identifying and engaging key team members for success

- Support and development of the overall program approach in partnership with the project sponsors and other key project participants

- Overall Program Management of the Investment Global Bank program

- Manage, organize, and support process walkthroughs, pain point validations, solution generations workshops

- Manage the issue/pain point log as well as finalization of logs and solutions for action

- Manage and finalize the financial and non-financial benefit realization expectations

- Create and include appropriate measurements/metrics for pre and post monitoring of effectiveness of execution.

- Drive the creation and finalization of implementation plan

- Create and Drive executive and project team communications plans

- Create and facilitate appropriate readouts and presentations to meet team and sponsor needs.



- Strong written and verbal communications skills

- Strong negotiation and organizational skills to quickly drive clarity and insure accountability

- Experience working at all organizational levels - individual contributors through senior level executives

- Strong skills in managing programs/projects with team members across diverse geographies and from multiple organization & functional areas

- 12+ years of Project management experience

- 5+ years of Program management experience

- LEAN projects experience (facilitation, project management, or process analysis)

- Bank Operations and Contact Center knowledge & experience


- Lean certifications

- PMI certifications

- Agile project management experience such as KANBAN or Scrum

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Application Instructions

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