Job Description

Reference # : 21-00849Title : Operational Risk Manager
Location : Tampa, FL
Position Type : Contract
Experience Level : Start Date / End Date : 07/12/2021 / 09/30/2021
Job Description Summary
The Operational Risk Transformation Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.
Job Description
The ORM Transformation Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
o Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
o Governance and oversight may include (not limited to) technology operational risk, risk for example.
o Establishes and maintains a robust control environment and culture within the Major Global Bank businesses worldwide.
o Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory requirements.
o Assists in assessing current status of all regulation related controls
o Recommends control enhancements as needed
o Identifies best practices to be shared with global Client businesses
o Develops and maintains tracking metrics for management reporting and escalation
o Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal.
o Develops a broad and detailed understanding of the organization's landscape, culture and technology.
o Understands the various businesses and the applicable regulations which govern
o Has the ability to operate with a limited level of direct supervision.
o Can exercise independence of judgement and autonomy.
o Acts as SME to senior stakeholders and /or other team members.
o Ability to manage teams.
o Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Major Global Bank group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

6-10 years' experience in Operational or Reputational Risk program governance and risk management framework.
Experience in Internal Audit or Financial Control would be desirable.
Thorough knowledge of Operational Risk management systems, and end reporting/ warehousing as well as Governance, Risk & Compliance knowledge.
Management and/or oversight of a global operations and a complex environment that includes collaboration with global teams.
Excellent communication skills – verbal & written
Strong team player with excellent work ethics, attention to details and accuracy
Quick learner with strong communication, organizational & interpersonal skills with the ability to work with counterparts in various areas in the organization.
Should have Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).
Project management knowledge and experience working with diverse group of stakeholders to achieve milestones and deadlines and capability to handle multiple projects at one time.
Bachelor's/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


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