Job Description

Reference # : 21-00443Title : Operational Risk Manager
Location : Tampa, FL
Position Type : Contract
Experience Level : Start Date : 04/12/2021

Operational Risk Manager

As a member of the Operational Risk Management Infrastructure and Program Management team, work on ORM application and program management initiatives, programs, and projects. For the Governance Risk and Compliance (GRC) initiative and the Compliance Strategic Program (CSP), key responsibilities will include assisting with program governance of the MCA Program- Client's Management self- assessment tool for operational risk and manage a program that will support the integration and alignment of key regulations and policies into GRC MCA process i.e. into Activity Risk Control and Monitoring. This is a core enhancement to the prior self-assessment process which will require continuous engagement with various functions across the firm.

Application Management / Oversight
- Assist in gathering and reviewing user requirements
- Prioritizing enhancements
- Ensuring requirements documents are established and approved
- Reviewing test scripts for completeness as well as evidence of testing to support application release to production
- Monitoring production infrastructure and ensuring the application development team conducts root cause analysis for significant issues

Project Management
- Prepare meeting materials, present Project updates to MCA/GRC governance forums
- Provide status updates on agreed target dates based upon the plan, raise and document risk an issues related to the strategy for the Independent Risk management and Regulatory Inventory Mapping (RIM) project for laws, rules, and regulations mapped to applicable controls.
- Interface with the RIM Utility, ORM and ICRM Program Leads on the progress of the project
- Escalate problems to senior management as appropriate. Ensure a high-level of customer service and be efficient and effective at all times.
- Ensuring artefacts are comprehensive and stored to verify milestone closure
- Support examinations, e.g. Internal Audit or regulatory, as needed

- Good Communication, problem-solving, decision-making, and interpersonal skills
- Ability to understand new processes quickly and suggest change where applicable
- Strong focus on Project Management, Risks, and Controls (6-8 years experience)
- Excellent Organizational skills, ability to multitask with capacity to organize and prioritize workload within a complex environment with competing and subtle resource demands
- Strong ability to govern in projects and within virtual teams
- Strong MS Office (Word, PowerPoint, Excel, and MS Project)


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