Job Description

Reference # : 21-01170Title : Mortgage Closing Manager
Location : Jersey City, NJ
Position Type : Contract
Experience Level : Start Date / End Date : 08/16/2021 / 08/15/2022
The Mortgage Closing Manager role is critical role within the Major Global Bank residential real estate business who is responsible for managing day to day mortgage closing operations activities to ensure full compliance to Major Global Bank processes and mortgage regulations, team management and productivity and pipeline management. Responsibilities • Proactive daily oversight and management of team capacity and load/pipeline re-balancing • Works closely with upper management to define strategic roadmaps and drives execution • Drive proactive closure and follow ups for all compliance matters • Own / Drive follow ups for Compliance and Audit deliverables • Identify and drive the closure of all Operational Issues • Ensure staff are fully trained and competent in their roles and that they have the requisite management supervision on a daily basis; Ensure all staff are following policies and procedures and complying with all regulations and processes • Drive process improvements to improve the client experience (internal and external) • Increase team productivity including reducing processing turnaround times • Daily sign off on regulatory compliance items (daily "all clear” emails) • Help drive the implementation of a new loan origination system • Own and Drive Ops loss reporting • Ad hoc requests as needed Qualifications • Minimum 10 years relevant mortgage closing experience, at least 5 consecutive years in a Mortgage Operations Management position • Strong knowledge of the Mortgage industry and associated regulations and processes, particularly as it related to the closing process • Proven experience working with auditors and compliance teams • Exceptional oral and written communication skills • Exceptional problem solving and negotiation skills • Exceptional client focused mindset • Strong process mindset and focus on process improvements Big banking experience strongly preferred


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