Network Security Production Support

New Castle, DE
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Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

This position is responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Client's data security policy.


• Coordinate with system development and infrastructure units to identify Information Security (IS) risks and the appropriate controls for development, day-to-day operation, and emerging technologies.

• Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions

• Perform regular assessments based on changes in the threat landscape.

• Monitor vulnerability assessments and ethical hacks, ensuring that issues are addressed on time by tracking and working with appropriate teams proactively.

• Identify significant IS threats and vulnerabilities.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Banking, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Ensure all the servers are patched on time with the latest Client approved patch set.

• Automate or identify areas to automate that involves manual repetitive tasks.


• 5-8 years of relevant experience

• Consistently demonstrates clear and concise written and verbal communication

• Proven influencing and relationship management skills

• Proven analytical skills


• Bachelor's degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Candidate will be responsible for operational support. This will require candidate to collaborate with various teams on every aspect of the application infrastructure like security assessment, tracking and resolving vulnerability issues.

Must have technical skills

• Experience with production server support, application upgrades and project life cycle/ SDLC process.

• Understanding of networking concepts and protocols

• Good experience with Microsoft office products like Excel, Word and PowerPoint.

• Knowledge of one or more of these scripting languages – Ansible, VB script/VBA, Python, Unix Shell, Perl & PowerShell scripting.
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