Metrics/Productivity Analyst/MSSQL/EXCEL/ACCESS/Bank

Tampa, FL
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Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.


Role includes the development and implementation of productivity metrics, reporting solutions, as well as providing and distributing ad-hoc metrics across KYC Operations. The role is also responsible for building automated analytical tools and taking the lead on process re-engineering activities.

Key Responsibilities:

• Design/analyze moderately complex reports to satisfy business requirements including Dashboard and data summaries

• Perform complex data analysis in various dataset and ensures data quality controls are in place

• Drive productivity and quality improvement discussions

• Implement controls and perform population reconciliations

Required Qualifications:

• Degree in Computer Science or Systems Engineering is preferred.

• Strong Microsoft SQL Server experience, with proven ability to write queries and build jobs.

• Extensive knowledge of Microsoft Office applications, with specific focus on Excel and Access.

• Experience with process automation solutions via scripting languages (VBA / JavaScript)

• Experience with any specific programming languages and/or general programming orientation is an advantage

• Experience in data reconciliations

• Strong ability to analyze, manipulate and reformat large data sets to ensure accuracy and completeness of all assigned requests

• Strong (written and oral) communication skills and proven ability to lead and facilitate Client discussions to ensure mutually beneficial outcomes

• Methodical approach to complex tasks with clear focus on tangible outcomes and objectives

• Ability to manage multiple tasks and complex work load


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