Strategy & Operations Manager

New York, NY
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ROLE DESCRIPTION:

The Strategy & Operations Mgr. is a critical role supporting Client transformation programs



The Strategy & Operations Mgr. will be a key member of a transformation team within Client supporting engagements necessary to deliver against transformation and regulatory priorities. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.



The Strategy & Operations Mgr. will operate within a relatively flat organization and reports directly to a senior leaders but also to engagement manager(s) who lead the day-to-day of ongoing projects via a matrix management structure.



RESPONSIBILITIES:

• Drive the analysis of complex sets of data and business processes with limited guidance

• Independently think through and analyze solutions to problems and develop initial hypotheses, frameworks, and methodologies

• Support all phases of projects and drive project execution and delivery

• Own the initial preparation of communications for project sponsors and senior stakeholders regarding hypotheses, analyses, and project outcomes

• Support creation of project communications to drive engagement of key stakeholders and adoption of recommendations and solutions

• Work with colleagues to continuously develop re-usable intellectual capital and contribute relevant content to the team's knowledgebase

• Show initiative in performing research and obtaining data



PREFERRED QUALIFICATIONS:

• 7-15 years of experience in Financial Services, Consulting or Investment Banking

• At least 3-5 years in a major management consulting firm, or equivalent experience in a large Financial Services company

• Strong written and verbal communications skills

• Worked on large scale transformation or regulatory programs / projects

• Familiar with agile / waterfall project management lifecycle with hand on experience managing complex, large scale projects from inception

• Demonstrated experience creating, owning, and developing PowerPoint presentations and similar forms of communication

• Advanced skills in MS Excel, PowerPoint and other data visualization tools

• Experience analyzing processes and creating process maps / user journeys



TRANSFORMATION PROJECT COMPETENCY REQUIREMENTS:

• Preferred Competencies (some of the below):

o Hypothesis Generation

o Analytical Framework Development

o Data Analysis

o Root Cause Identification

o Process Analysis and Design

o Business Case and Financial Model Development

o Stakeholder Management

o Communications and Change Planning



CHARACTERISTICS:

• Strong ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations with limited guidance

• Skilled in the use of PowerPoint to present analyses and communicate with a clear storyline

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