Production Support/Maintenance-Supervisory

Tampa, FL
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Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.


Application/Production Support

This is an L2 production support role who will be part of a bigger team supporting globally. This is a technical role expecting the following:

5-8 years experience in an Application Support role.

Experience installing, configuring or supporting business applications.

Experience with some programming languages and willingness/ability to learn.

Strong Technical skills must include (but not limited): Unix, SQL, J2EE Web and App servers like Tomcat, Websphere, Weblogic, Client, Connect Direct, shell scripting

Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.

Demonstrated analytical skills

Issue tracking and reporting using tools

Knowledge/ experience of problem Management Tools.

Good all-round technical skills

Effectively share information with other support team members and with other technology teams


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