Job Description

Reference # : 20-00826Title : IT Specialist
Location : Brooklyn, NY
Position Type : Contract
Experience Level : Start Date / End Date : 08/24/2020 / 08/20/2022
The New York City Department of Education (NYCDOE) seeks an Expert IT Specialist that will work under the direction of the Director of service delivery and Network Support, with broad scope for the exercise of independent initiative and judgment.

-The candidate selected will be responsible for design and implementation of network devices and connectivity to our schools and DOE enterprise network.
-Candidate will support the operation of the network infrastructure through coordination with support teams, internal customer technicians and engineers, ensuring that the network infrastructure continues to function at optimal performance.
-The Expert IT Specialist will maintain all highly technical network infrastructure hardware devices in compliance with defined architectures governed by the Architecture Standards Team.
-Will Interface with WAN support, LAN support, network integrators, DOE network engineers, Classroom connectivity engineers, and other support teams to oversee that compliance and direction are maintained with the placement of network hardware

into the overall DOE enterprise topology.
-Works on Network Infrastructure deployments and engineering level 3 support tasks, including the review of proposed work plan submissions from integrators after the work is completed in order to ensure that the work aligns to pre-determined work scopes and is consistent with DIIT standards.
-Works with the DOE integration tools and NOC Inventory Collection Engine (NICE) database to validate and compare As Built provided by Integration vendors to confirm and validate network infrastructure installed meets DIIT network Standards.
-Trouble shoots network issues by using tools and remediation methodologies to support network integration of Data, Wireless, IPDVS and other technologies.
-Works with integration vendors on refresh of school and administrative infrastructure projects that entails reviewing and approving work plan submissions by the integrator for the installation of infrastructure network hardware, and software.
-Works with DIIT network standards for hardware and network connectivity. Provides real-time support to integrators when installing equipment in school, and administrative sites and performs troubleshooting services on network and systems equipment and components when required.
-Assures consistent quality of production by developing and enforcing good automated tools (DIIT Configuration Developer, EMS metrics, PCIS); validating processes; providing documentation


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