Job Description

Reference # : 18-00612Title : Glassbox Developer
Location : Irving, TX
Position Type : Contract
Experience Level : Start Date / End Date : 04/23/2018 / 10/22/2018
Description
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Description:

- Tealeaf Lead developer needs to participate in Tealeaf regional Implementation ongoing optimization, Tealeaf SME train other tech resources in our team .
- Tealeaf Lead developer needs to provide technical expertise to aid in application architecture /Design and installation.
- Tealeaf Lead developer needs to management business expectation like budgeting, forecasting, planning, strategizing, SOW, Software contract and executing complex business plans.
- Tealeaf Lead developer needs an expert Tealeaf knowledge ( Like GB gateway, GB Probe , GB analyzer , GB webinterface reporting, GB webserver agent install, Export data to the Big data in real-time/ Batch etc.,)
- Tealeaf Lead developer needs to managing the VA / Data masking / SSO integration , Compliances , business training , release and fixes ( CAP /RE)
- Tealeaf Lead developer needs to support NA CSI Application Management
- Tealeaf Lead developer needs to manage the Core Tealeaf product and provided requirements and guidance for major/minor releases
- Tealeaf Lead developer needs to establish HA and Disaster Recovery requirements.
- Tealeaf Lead developer needs to review the utilization of the production systems and systems in test, and propose architectural and operational changes to the environment
- Tealeaf Lead developer needs to diagnose issues and implement configuration changes.
- Tealeaf Lead developer needs to own software Installation and Maintenance
- Tealeaf Lead developer needs to prioritize business required Reporting and Data Analysis
- Tealeaf Lead developer needs to UAT and PROD Environment Installation and Maintenance
- Tealeaf Lead developer needs to own the debug and fix problems in production environments and duly document and follow-up on permanent fixes with the technical teams
- Tealeaf Lead developer needs to own the ongoing Patch releases schedule and implementation (Tealeaf )
- Tealeaf Lead developer needs to own customer issue and debug /fix problems in production environments or report to Tealeaf to find a resolution
- Tealeaf Lead developer needs to write and approve data architecture & the technical design imitative for the current / ongoing releases
- Tealeaf Lead developer will also own the solution architect for Tealeaf Customer Experience Management (Analytics, Best Practices, Training, Software Implementation, Hardware Implementation, Diagnostics).
- Tealeaf Lead developer needs to managing customer escalations - helping understand the customers' issues, getting the right resources involved, and following up to help them resolve their issues
- Tealeaf Lead developer will also own the future SOW with the Tealeaf vendor and set an expectation with Major Global Bank customers

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