Job Description

Reference # : 19-00858Title : Delivery Manager
Location : Irving, TX
Position Type : Right to Hire
Experience Level : Start Date / End Date : 09/23/2019 / 09/23/2020
Description
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Description:

Technology and Program Management
- Manage end to end delivery of delivery management initiatives
- Execute multi-dimensional technology projects/programs with diverse technology stack and global deployments
- Working knowledge of cloud based technologies and frameworks
- Program Planning, Dependency management across technology organizations and platforms for assigned initiatives
- Establish foundational and execution work streams for new strategic and improvement/stabilization initiatives
Key Tasks include
- Works hand in hand with the Program Owner to ensure the program is successful and deliverables are on time
- Identifies work streams and builds program structure
- Reviews and revises work plan / milestones with development teams on at least a weekly basis
- Involves Domain and Technical architecture as appropriate into planning discussions and execution support
- Provides visibility to SMTs/STLTs and other senior managers / architects -progress, issues / risks, blockers, and other key indicators
- Establishes and manages working level Interaction model with program, development, and support teams
- Manages issues, risks and escalations from the program and project level via centralized tracker
- Ensures program consistency -execution / process templates, tracking structure, reporting, issues / blockers
- Manages and directs exception requests
- Defines cost saves and document cost impact for any delays from the financial baseline
- Communicates program strategy and objectives to stakeholders and work stream teams
- Run any automated reports used for the program
- Provide agenda for stakeholder meetings
- Provide meeting attendance, key meeting decisions and next steps/follow-ups for stakeholder meetings
- Provide meeting attendance, key meeting decisions and next steps/follow-ups for program status meetings
- Host all stakeholder meetings
- Host all program status meetings
- Executes KPIs
- Performs PMO activities where needed , if no PMO is assigned

To be effective in this role, the candidate should possess the following qualities and skills:
- Direct experience executing multi-dimensional development projects/programs with diverse technology stack and global deployments
- Exposure to cloud based technologies
- Excellent problem solving skills, including the ability to grasp new concepts quickly, lead diverse partners toward reasonable recommendations, and prepare decisions in a logical fashion with supporting impact, to aid in timely decision making
- Ability to develop and manage a comprehensive program plan and dependencies
- Negotiation skills
- Self-starter, with an ability to lead and execute work with limited to no supervision
- Excellent written and verbal communication skills; must be able to understand detailed problem resolution discussions and condense pertinent facts for senior leadership
- Proficiency with Microsoft office products (excel, ppt, word, MS Project)
- Entrepreneurial Spirit

Experience Required
- 8-12 years minimum professional experience in a leadership role within an organization of similar complexity and size
- Working knowledge of cloud based technologies and frameworks
- Working to deep knowledge of financial products, technology architecture, cloud offerings and frameworks through direct project work
- PMP or other related certifications are a plus, but not absolutely required.

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