Job Description

Reference # : 20-00004Title : Business Analyst
Location : Albany, NY
Position Type : Contract
Experience Level : Start Date / End Date : 02/06/2020 / 02/06/2021
The candidate for this project will develop a web-based application and reporting system that will streamline operational processes, improve customer service and increase data accuracy and integrity.

The consultant will be performing business analysis tasks including, but not limited to:
-Using business analysis methods to elicit requirements from DHCR users for the new application
-Guiding requirements sessions with DHCR and ITS staff
-Documenting requirements for the new application using defined ITS standards and templates.
-Developing, analyzing and revising system diagrams (flowcharts, strategy maps, etc.) as needed
-Communicating business and process requirements to DHCR staff, ITS staff and project leadership
-Verify and validate requirements and deliverables at each phase of analysis and testing
-Tracking /documenting changes to functional and business specifications
-Participating in the development of test plans and overseeing system changes to ensure DHCR requirements are met


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