Job Description

Reference # : 20-00024Title : Application Support
Location : New York, NY
Position Type : Contract
Experience Level : Start Date / End Date : 01/13/2020 / 07/13/2020
Project Name: MRM Application Platform Support
Job Description: Business Analyst/Business Project Manager required to support the Marketing Resource Planning (MRM) Application
- Self-Driven, Detailed Oriented Individual Required to assist the Marketing Resource Management Team manage the Oracle Marketing Resource Management Platform from a daily operations perspective.
- Work with Business Users and IT to get production issues resolved, create Service Tickets and ensure issues are resolved in a timely fashion
- Manage the user entitlement process including perform Semi Annual User and Group Entitlement Reviews
- Prepare Test Scripts, Support COB, UAT, Production Testing and Change Management efforts for all MRM Releases
- Maintain Enhancement Backlog and Ensure User Stories are Finalized


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