Job Description

Reference # : 17-01143Title : Business Analyst
Location : New YOrk, NY
Position Type : Contract
Experience Level : Start Date / End Date : 07/17/2017 / 01/31/2018
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Key Responsibilities:
GRRITT Responsibilities
-Serve as a Global Administrator of the GRRITT Tool
-Respond and advise on daily user inquiries covering all regions (EMEA, LATAM, APAC, NAM)
-Assist users with any necessary role change requests in the tool
-Client Marketplace Entitlement Requests
-Advise users regarding systemic limitations which prevent report amendments
-Advise with respect to mandatory fields and system requirements
-Provide field definitions
-Generate User Role Scope Reports
-Determine a user's current tool access
-Assist users with Quarterly Confirmation Process
-Submit IT Requests when not able to resolve system issue
-Liaise between Technology and the User to research and remediate any technical issue
-Provide Ad Hoc Training when needed

GRITT 2.0 Responsibilities
-Serve as work stream lead for ICG O&T migration to GRITT 2.0 platform
-Request and Manage UAT Entitlements for relevant users
-Request and Manage PROD Entitlements for relevant users
-Perform high level testing to ensure tool meets requirements and provides same functionality as GRRITT
-Assist with Data Migration process to ensure all relevant data has been moved over accurately to GRITT 2.0
-Participate in weekly user group calls hosted by the technology team


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